Returns & Exchanges

At MADE Hoops, we want to ensure you are completely satisfied with your gear, which is why we offer a 30-day window for returns and exchanges on all unworn, unwashed items. Our goal is to get you back on the court with the right fit as quickly as possible.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Print Your Shipping Label

Once your request is approved, we will email you a prepaid shipping label to print and attach to your original packaging.

3

Ship the Gear

Drop off your package at any authorized carrier location, ensuring all original tags are attached and the product is in its original condition.

4

Processing and Refund

After our team inspects the returned items, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing